tag:blogger.com,1999:blog-4658681117708931860.post3396456131428517890..comments2023-03-28T05:17:46.151-04:00Comments on Share Of Blog: If you can't deliver on a promise, don't make it!Glenn Cressmanhttp://www.blogger.com/profile/07985324641878772553noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-4658681117708931860.post-45957969264386920722008-12-05T12:20:00.000-05:002008-12-05T12:20:00.000-05:00Car companies are notorious - you're right! This ...Car companies are notorious - you're right! This is one of my "soapbox" topics - the ridiculousness of fine print in TV spots for car companies. It's at least 14 lines long and so small that NO ONE will EVER read it! Why even have it? I understand the importance of disclosure, but I don't understand how anyone can believe that presenting it in that form will actually serve any purpose. Even if you have PVR and HD, I would challenge you to read it (because the type is so small) even while it's on pause. "Certain restriction apply - see store for details" would suffice, as it does in other industries.<BR/><BR/>BETTER YET, CREATE A PRICING MODEL THAT REQUIRES NO DISCLOSURE! THE PRICE IS THE PRICE, THAT'S IT. NO SMALL PRINT. NO HIDDEN FEES. IMAGINE THAT! (think iTunes!)Glenn Cressmanhttps://www.blogger.com/profile/07985324641878772553noreply@blogger.comtag:blogger.com,1999:blog-4658681117708931860.post-41393683213381426482008-12-04T23:02:00.000-05:002008-12-04T23:02:00.000-05:00Rampant misuse of fine print is the quickest way t...Rampant misuse of fine print is the quickest way to destroy customer trust. And once it's gone, it's never coming back.<BR/><BR/>It amazes me that so many customer-facing organizations fail to grasp this very simple concept. They routinely force customers through the wringer, then wonder why they don't return for seconds and thirds.<BR/><BR/>As I watch the Big 3 beg for their lives on Capitol Hill, I can't help but wonder that their plight is at least partially attributable to generations of promising one thing in the headlines, delivering another in real life, then referring to the fine print as a means of explaining it all away.carmilevyhttps://www.blogger.com/profile/00360045114379957605noreply@blogger.comtag:blogger.com,1999:blog-4658681117708931860.post-46770063625440136142008-12-04T16:41:00.000-05:002008-12-04T16:41:00.000-05:00I saw the posts on the RedFlagDeals page you sent ...I saw the posts on the RedFlagDeals page you sent - all 10 comments were negative! Just goes to show that if you fall short on promises, you probably shouldn't have made it in the first place.Glenn Cressmanhttps://www.blogger.com/profile/07985324641878772553noreply@blogger.comtag:blogger.com,1999:blog-4658681117708931860.post-69060315314942825472008-12-04T16:21:00.000-05:002008-12-04T16:21:00.000-05:00Maybe not the disclaimer. But when you go to the l...Maybe not the disclaimer. But when you go to the local Pizza Hut and get said deal and receive a bill for 8$ per pizza not 6$. That will sway opinions.<BR/><BR/>Found some posts of deal seekers responses.<BR/><BR/>http://www.redflagdeals.com/deals/main.php/alldeals/comments/pizza_hut_mia_medium_1_topping_pizzas_3_for_18Anonymousnoreply@blogger.com